Terms & Conditions
SECURITY POLICYYour payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
SHIPPING & DELIVERYPlease be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 888-309-0050 for charges.
Doctors & Health Care Professionals: We offer a 30 day Money Back Guarantee on every product we offer. Please call customer service at 877-515-3380, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date and must not be open or used.
Patients: Please contact your health care professional for returns. U.S. Enzymes does not sell products directly to the public.